Become better informed before purchasing a new home, and learn about home warranty insurance coverage and claims.
Buying and selling new homes
Our registry is a tool for homebuyers, realtors, lawyers, local governments, and others to check the status of a new home or a new home under construction.
Looking to buy a new home in B.C.? Check if it was constructed by a licensed residential builder and if it has third-party home warranty insurance.
When buying a previously-owned home, make sure you know when it was built, who built it, and if it has third-party home warranty insurance.
Home warranty insurance
Learn about home warranty insurance coverage in B.C., including possible exclusions, coverage limits, commencement dates, and exemptions.
Improper home maintenance could impact your home warranty insurance. Understand your obligations and find resources.
Learn what to do if you find a potential construction defect before your home warranty coverage expires.
Learn about warranty insurance for building envelope renovations, plus what to do if you find a defect.
Not all envelope repairs require warranty insurance. Find out about requirements under the Regulations, and find information to help your repair plan.
Consumer complains
Learn about your options for dealing with residential construction and warranty insurance disputes through negotiation, mediation, arbitration, and litigation.
Learn how the consumer protection provision shields consumers from bad business practices. Find out how to report a possible breach of that provision.
Check your rights under your home warranty insurance, address concerns with claims decisions and how claims are handled, and learn how we can help.